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This page is a summary of: Análise Importância-Desempenho aplicada à avaliação da qualidade dos serviços de transporte coletivo por ônibus, November 2018, Associacao Brasileira de Engenharia de Producao - ABEPRO,
DOI: 10.14488/enegep2018_tn_sto_259_491_35731.
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