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This page is a summary of: Proposta de modelo para mensuração da qualidade dos serviços prestados por pequenas empresas de usinagem e manutenção industrial, Revista Produção Online, November 2014, Associacao Brasileira de Engenharia de Producao - ABEPRO,
DOI: 10.14488/1676-1901.v15i1.1710.
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