What is it about?
This study examines how nurses' personal characteristics, such as openness to experience, conscientiousness, and extroversion, along with the support they receive from their workplace, affect their continued use of Electronic Health Records (EHRs). EHRs are digital tools that help nurses and healthcare professionals manage patient data more efficiently. The research reveals that nurses who are more open-minded and receive strong organizational support—such as training and resources—are more likely to keep using EHRs successfully. Conversely, nurses with high stress or anxiety may struggle without additional support. This study emphasizes the need to consider both individual personality traits and organizational backing to ensure the long-term success of EHR systems, which can lead to better patient care and hospital efficiency. These findings can guide healthcare managers and policymakers in designing better support systems for their staff.
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Why is it important?
This research is important because it tackles a significant challenge in healthcare: ensuring the long-term success of Electronic Health Records (EHRs). While many hospitals have adopted EHRs, their continued use often depends on how well nurses adapt to them. This study is unique because it focuses on the combined impact of individual nurses' personality traits and workplace support—two factors that are often neglected in research on technology adoption. The findings are timely given the increasing reliance on digital solutions in healthcare. By understanding what motivates nurses to keep using EHRs, hospitals and policymakers can improve their strategies for staff training, reduce technology-related burnout, and ultimately enhance patient care. This research paves the way for more tailored support systems that can ensure healthcare technologies like EHRs are fully utilized to their potential.
Perspectives
From my perspective, this publication addresses a critical, yet often overlooked, aspect of healthcare technology: the human factors that influence the long-term success of systems like Electronic Health Records (EHRs). While much attention is typically given to technical issues, the role of nurses' personalities and the support they receive from their organizations is just as crucial. This study highlights the importance of traits like openness and conscientiousness in shaping how well nurses adapt to new systems over time. What stands out to me is the real-world impact this research can have. Many healthcare organizations struggle with ensuring the long-term adoption of new technologies, and understanding the personal and organizational dynamics at play can make a tangible difference in how these systems are implemented. I believe this study provides timely insights as the healthcare industry undergoes a rapid digital transformation, emphasizing the need for a more human-centered approach. By focusing on both the technical and personal elements, this research has the potential to foster a more supportive, efficient healthcare environment that benefits both nurses and patients alike.
Adi Alsyouf
King Abdulaziz University
Read the Original
This page is a summary of: Nurses’ continuance intention to use electronic health record systems: The antecedent role of personality and organisation support, PLoS ONE, October 2024, PLOS,
DOI: 10.1371/journal.pone.0300657.
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