What is it about?
This article is a write-up of a conference workshop entitled Discrimination and Client Communication that was part of the recent Courageous Conversations Conference hosted by the University of Surrey School of Veterinary Medicine. This was the UK's first veterinary diversity and inclusion conference. The workshop started with a presentation of recent research conducted looking at experiences of discrimination faced by students seeing clinical practice. This presentation served as a catalyst to discuss what the profession can do to reduce discriminatory behaviour and comments experienced and witnessed in the profession from both our colleagues and the clients.
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Why is it important?
The veterinary profession is a less than welcoming profession if you are from any demographic that isn't a straight, white, middle-class, able-bodied man. This was confirmed in research conducted by the British Veterinary Association and published in their report on discrimination within the veterinary profession. Within that research students were included. We conducted a separate project at the University of Surrey examining the discrimination that students experienced or witnessed while seeing clinical practice to get a detailed picture. Results were similar to the BVA survey. Discriminatory behaviour or comments were coming from both our colleagues and members of the public. People who are discriminated against do not feel welcome, are undervalued, and suffer from increased stress and anxiety and will be more likely to leave the profession. It is important that the profession recognises the problem of discrimination and takes action to address the problem to improve working conditions, reduce stress, and move toward a true meritocracy where you do have the best person for the job, not just the best straight, white, able-bodied man for the job.
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This page is a summary of: Discrimination and client communication: how can the profession do better?, Companion Animal, September 2020, Mark Allen Group,
DOI: 10.12968/coan.2020.0081.
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