What is it about?
Enterprise-wide transformational projects require multi-party collaboration that are challenging due to divergent goals, understanding, and values among stakeholders. We discover how project managers can positively motivate and coordinate collaboration in such situations through boundary organization practices. These boundary organization practices include practical rules to help stakeholders negotiate, strategic interventions to constrain project drifts, and equitable policies to share benefits of the project.
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Why is it important?
Even as more large-scale technical projects get launched, it is imperative that project managers and project sponsors learn how to proactively manage highly diverse stakeholder interests and needs. The boundary organization practices provide a suite of project toolkit that project managers can use to successfully guide these projects .
Perspectives
This study took 7 years to conduct and it took another 6 years to publish. Although the publication journey was long, it was a fruitful exercise as we believe that the story and insights derived from this case are impactful and salient for many of the large scale organizational change projects.
adrian yeow
Singapore University of Social Sciences
Read the Original
This page is a summary of: Boundary Organization Practices for Collaboration in Enterprise Integration, Information Systems Research, March 2018, INFORMS,
DOI: 10.1287/isre.2017.0743.
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