Management Development in Small Firms

What is it about?

In this study, we link discussions about management development in small firms to the work environment of small business managers. In particular, our aim is to examine management development as an experiential process carried out in daily managerial practice.

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Why is it important?

Using structured observations of managerial work, we found that small business managers operate in work environments with rich opportunities for learning. However, we also found that various and unexpected interruptions and problems typically fragment their workdays. As a result, small business managers find themselves in a learning dilemma that, in the long run, may limit their creativity and innovation.