What is it about?

This book chapter presents a theory about the added value of buildings, workplaces, facilities and services. It explains the meaning of value and discusses different value types and value parameters. Prioritized values show to be depend on culture, time, context, and who is involved. Furthermore, it presents a Value Adding Facilities and Corporate Real Estate Management process model, thatguides decision makers through the process of adding value in four steps, from identification of performance gaps, objectives for improvement and selection of appropriate interventions to its implementation and a check on whether the objectives have been attained, what value has been added to whom, and which Key Performance Indicators are most appropriate to measure the added value by FM and CREM. Next, the chapter shows how this VAM theory is or can be applied in workplace studies and practice.

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Why is it important?

This book chapter connets the theory on adding value with corporate real estate and facilities management

Perspectives

The chapter is the result of 10 years of collaboration between the Delft University of Technology and the Technical University of Demark.

Dr. Theo van der Voordt
Technische Universiteit Delft

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This page is a summary of: Value Adding Management of buildings, workplaces, facilities and services, August 2021, Taylor & Francis,
DOI: 10.1201/9781003128786-12.
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