What is it about?

This is our first paper in the set looking at Comparative Cognitive Work Analysis.

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Why is it important?

This paper explains more of the process of how we have used CWA to compare similar systems than the later paper. Its worth reading for that information.

Perspectives

This is part of Justin St. Maurice's PhD work. Comparative CWA was triggered by the frustrations of wondering why one system works well and one doesn't. There are philosophical ties here to resilience engineering and Safety II in our thinking.

Dr Catherine M Burns
University of Waterloo

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This page is a summary of: Using Comparative Cognitive Work Analysis to Identify Design Priorities in Complex Socio-Technical Systems, Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care, June 2015, SAGE Publications,
DOI: 10.1177/2327857915041019.
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Contributors

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