Knowledge management and open innovation

What is it about?

This paper presents findings on knowledge management, knowledge creation and open innovation in two Icelandic companies. The two companies show very different open-innovation models in practice. The high-tech company prefer inside-out strategies of open innovation, whereas low-tech companies prefer outside-in strategies. The high-tech company relates to customers late in the process, whereas the low-tech company relies on knowledge from customers and suppliers and for new knowledge early on in the process.

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