What is it about?
This article presents findings from a Delphi study which examined the views of 15 Library Service Managers in England, related to volunteer use in public libraries
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Why is it important?
Volunteer use in public libraries is becoming increasingly important in Britain, as a knee-jerk reaction to austerity measures. It is vital that we better understand what challenges exist, in order to ensure that we create a fully inclusive, high quality public library service in the future.
Perspectives
This article provided a clear understanding of what Public library managers felt about volunteer use, in addition to helping to establish close links for further case study research, which looked in detail at different stakeholder opinions, including volunteers, library users and front-line staff, and will be published shortly.
Dr Biddy Casselden
Northumbria University
Read the Original
This page is a summary of: The challenges facing public libraries in the Big Society: The role of volunteers, and the issues that surround their use in England, Journal of Librarianship and Information Science, February 2014, SAGE Publications,
DOI: 10.1177/0961000613518820.
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