What is it about?
It is the goal of this article to provide noneconomists with an overview of productivity, its measurement and challenges specific to tourism, and the current state of research. The focus is on macroeconomic considerations, not firm-specific productivity.
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Why is it important?
A survey of Organization for Economic Cooperation and Development member and nonmember countries identifies the main input and output measures used as well as the inconsistencies in their application and the data gaps that still need to be addressed.
Perspectives
Other research issues yet to be resolved include how to capture the quality aspects of both input and output variables as well as the cocreated value of experiences that are consumed at the moment of production.
Marion Joppe
University of Guelph
Read the Original
This page is a summary of: Productivity Measurement in Tourism, Journal of Travel Research, August 2014, SAGE Publications,
DOI: 10.1177/0047287514546227.
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