What is it about?
This paper aims to explain a specific method for analyzing and/or assessing organizational issues. To be effective, this method requires a third-party facilitator to pay close attention to detailed process aspects. Traditional assessment techniques like questionnaires, interviews, and observations are criticized for being too focused on content. The method discussed involves the facilitator working with the client to create groups representing four different parts of an organization. The initial diagnosis and intervention are carried out through a problem diagnosis workshop. The authors share practical insights gained from extensive research experience to improve the effectiveness of this diagnostic approach.
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Why is it important?
This article is important because it introduces a new method for diagnosing organizational issues that focuses on detailed process aspects, rather than just content. It addresses the limitations of traditional diagnostic techniques by using a process-oriented approach that involves creating representative groups within an organization. The article also provides practical insights from extensive research, offering a more effective way to diagnose and intervene in organizational problems. This method can help organizations better understand and address their challenges, leading to more successful outcomes.
Perspectives
This article represents my first effort in getting published in a major academic and professional journal. Quite an acheivement for me at the time and a welcome way to disseminate the work Professor Bartee had done with a number of us to advance such methods.
Fred Cheyunski
Read the Original
This page is a summary of: A Methodology for Process-Oriented Organizational Diagnosis, The Journal of Applied Behavioral Science, January 1977, SAGE Publications,
DOI: 10.1177/002188637701300105.
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Resources
Planning a Community Mental Health Management Development Program Using Problem-Centered Constituency Groups
This article is an example of "The Methodology for Process-Oriented Organizational Diagnosis" in action. Read for more details on use.
An Organization Development Approach to Planning Mental Retardation - Developmentally Disabled Services
This article represents further application of "A Methodology for Process Oriented Organizational Diagnosis."
The Role of an Umbrella Group in a Process Oriented Approach to Structural Change in Organizations
This article represents an extension of "A Methodology for Process Oriented Organizational Diagnosis." It lays out the following steps in the method.
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