What is it about?

This literature review analyzes the societal impact of Generative AI, focusing on ChatGPT. It explores positive and negative effects, emerging trends, and areas of opportunity across various sectors and emphasizes the need for responsible development and regulation to ensure citizen-centric AI. Concerns include privacy risks, bias, and social inequality, while benefits span healthcare, finance, and education. The study calls for a comprehensive understanding of the broader social context to address biases and limitations in AI models. Policymakers are also urged to regulate and support ethical development. Finally, the analysis highlights generative AI's potential to reshape society.

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Why is it important?

This article holds significant importance in the discourse surrounding the societal impact of Generative AI. The literature review addresses the burgeoning public interest and apprehensions surrounding AI's influence on citizens' lives. The article offers a balanced perspective by examining the potential advantages and associated risks. Its comprehensive approach, involving a thorough literature review, provides valuable insights for policymakers, developers, and researchers. Furthermore, it emphasizes the need for ethical regulation and the perception of ChatGPT in both academic and public spheres. The article's acknowledgment of biases and limitations inherent in generative AI models underscores the necessity for a holistic approach to address these issues. Ultimately, it contributes to analyzing the social landscape of AI technology.

Perspectives

With this research review, we hope to contribute to understanding the societal impact of Generative AI and ChatGPT. We present policy and regulatory insights based on a thorough literature review, advocating for a citizen-centric approach to AI development. This subject, like safeguarding the natural world, affects everyone, pushing us to examine solutions to integrate Generative AI and ethically protect vulnerable groups.

Berenice Fernandez Nieto
Universita degli Studi di Bari Aldo Moro

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This page is a summary of: The Social Impact of Generative AI: An Analysis on ChatGPT, September 2023, ACM (Association for Computing Machinery),
DOI: 10.1145/3582515.3609555.
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