What is it about?
Within the design of digital and computational technologies, age is commonly stereotyped relative to the desire for and use of technologies. How should we account for the reality of ageing? This column discusses the need to understand how technology can meet the goals of older adults and proposes three key opportunity areas for the HCI community to consider.
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Why is it important?
Age stereotypes pervade technology companies in many ways, from research and design activities to hiring and firing practices. Stereotypes foreclose curiosity, empathy, and understanding about the lives of people - simply put, they are antithetical to human-centered design.
Perspectives
Writing this column has been a true delight as it enabled me to share work I led with excellent fellow travelers for a number of years. Addressing age stereotypes in how we design technology is increasingly urgent. I hope that researchers, designers and tech leaders will find the article thought-provoking and will feel inspired to use their creative powers to tackle this important matter.
Daria Loi
Mozilla Corporation
Read the Original
This page is a summary of: On empathy and empiricism, interactions, January 2021, ACM (Association for Computing Machinery),
DOI: 10.1145/3436944.
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