What is it about?

Which emojis are most wanted on social media? In this study, we collected and analyzed millions of tweets to identify emoji requests from real users, their frequency, and spatiotemporal patterns. Findings allowed us to design and implement a real-time emoji request tracking system called call4emoji (www.call4emoji.org).

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Why is it important?

This study answers the questions of when, where, why new emojis are requested, offering useful insights to the public, app developers, and emoji advocates. Our call4emoji tracking system enables ordinary people to have their voices heard on social media, identifying the equity, diversity, and fairness issues in emoji requests. When requesting emojis, many people do not realize some emojis they wanted already existed. We also guide app developers to enhance emoji accessibility by improving app designs. Since our tracking system points out the most wanted emojis and provides supportive evidence, advocates can obtain new emoji ideas from our tracking system and submit a formal emoji proposal to the Unicode Consortium.

Perspectives

When writing this paper, I learned about several impressive emoji requesting stories. For example, the hijab (woman with headscarf) was not available to nearly 550 million Muslim women on this earth until 15-year-old Saudi Rayouf Alhumedhi promoted its inclusivity through the Hijab Emoji Project campaign in 2017. While this study of emojis encompasses concepts of user interface and big data analytics, newer understandings about online communications, humanity, and the social values amazed me. I hope my work contributes to social good.

Yunhe Feng
University of Tennessee

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This page is a summary of: New Emoji Requests from Twitter Users, ACM Transactions on Social Computing, May 2020, ACM (Association for Computing Machinery),
DOI: 10.1145/3370750.
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