What is it about?

Taming multi-headed monsters: how to enable tenants-specific customization for multi-tenant software-as-a-service using microservices

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Why is it important?

Enterprise software vendors often need to support their customer companies to customize the enterprise software products deployed on-premises of customers. But when software vendors are migrating their products to cloud-based Software-as-a-Service (SaaS), deep customization that used to be done on-premises is not applicable to the cloud-based multi-tenant context in which all tenants share the same SaaS. Enabling tenant-specific customization in cloud-based multi-tenant SaaS requires a novel approach.

Perspectives

Writing this article was a great pleasure as this article reports one of the key results from an industry-driven research project. In this project, funded by the Research Council of Norway and two software vendors in Norway, researchers and practitioners from industry have worked together to find innovative solutions for a huge challenge faced by the software industry, i.e., enabling deep customization of multi-tenant Cloud-based SaaS.

Senior Research Scientist Phu Hong Nguyen
SINTEF

Read the Original

This page is a summary of: Using microservices for non-intrusive customization of multi-tenant SaaS, August 2019, ACM (Association for Computing Machinery),
DOI: 10.1145/3338906.3340452.
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