What is it about?
The article makes a case for the integration of big data, artificial intelligence (AI), and data-driven approaches within the public sector to optimize the provision of e-government /digital services to the general public. The paper also presents the concept, data-driven e-government.
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Why is it important?
The public sector of many countries is undergoing various forms of digital transformation as such efficient service provision could be made possible by leveraging data-driven techniques.
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This page is a summary of: Establishing Efficient Governance through Data-Driven e-Government, January 2018, ACM (Association for Computing Machinery),
DOI: 10.1145/3209415.3209419.
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