Engineering Information Disclosure

What is it about?

Nudging behaviors through user interface design is a practice that is well-studied in HCI research. Corporations often use this knowledge to modify online interfaces to influence user information disclosure. In this paper, we experimentally test the impact of a norm-shaping design patterns on information divulging behavior. We show that (1) a set of images, biased toward more revealing figures, change subjects' personal views of appropriate information to share; (2) that shifts in perceptions significantly increases the probability that a subject divulges personal information; and (3) that these shift also increases the probability that the subject advises others to do so. Our main contribution is empirically identifying a key mechanism by which norm-shaping designs can change beliefs and subsequent disclosure behaviors.

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