What is it about?
The paper analyzes the interactions between citizens and municipal governments, supported by technologies. Through a multivariate regression analysis, the authors study citizens’ perceptions of transparency, efficiency, and corruption.
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Why is it important?
The implementation of information technologies in government could have significant effects on efficiency, transparency, and corruption. However, it is not clear whether and how citizens perceive these effects
Perspectives
The paper analyzes the citizens' perspective on IT-based services. It also explores the perspective on transparency, efficiency, and corruption.
Dr David Valle-Cruz
Universidad Autonoma del Estado de Mexico
Read the Original
This page is a summary of: The effects of technology use on efficiency, transparency, and corruption in municipal governments, May 2015, ACM (Association for Computing Machinery),
DOI: 10.1145/2757401.2757412.
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