What is it about?
It quantifies the strength of trust in affecting web-based election system usability.
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Why is it important?
In absence of human to human interaction, people tend to be dubious about how a computer process data during a critical event. The study explains why trust is important in this process and suggests to achieve trust towards a system.
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This page is a summary of: The Role of Trust in Web-Based Election System Usability, January 2014, ACM (Association for Computing Machinery),
DOI: 10.1145/2684200.2684317.
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