What is it about?
How do chatbots treat transgender identity? In this study, we examine how two popular large language models - GPT and Llama - respond to questions about transgender and non-binary people. We find that chatbots generally treat trans identity respectfully. However, sometimes they parrot transphobic social media users. More commonly, instances of transphobia are subtle.
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Why is it important?
Anti-transgender rhetoric is at an all-time high. It is important that people seeking information on transgender identity, whether they are trans themselves or not, are given accurate and reliable information in a respectful and helpful manner.
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This page is a summary of: Transphobia is in the Eye of the Prompter: Trans-Centered Perspectives on Large Language Models, ACM Transactions on Computer-Human Interaction, June 2025, ACM (Association for Computing Machinery),
DOI: 10.1145/3743676.
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