What is it about?
Caring for people with dementia is itself a difficult task affecting the wellbeing and relationship of the patient and carer. Conversational agents, like Alexa, can support mindfulness training for persons with early-stage dementia and their caregivers. But so far, no study has utilised a user centered design approach for such interventions. We address this, using an iterative user centered design approach where 4 experts in dementia and mindfulness, as well as 20 carers and patients, were interviewed. Four design iterations resulted in the creation of a working prototype. From this expert and user feedback, general user needs were identified and integrated into future designs. By addressing the needs of the pair, the conversational agent prototype could be well received and may be used to support mindfulness practices using conversational agents, that could be helpful for dyads.
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Why is it important?
User centered design enables understanding of user needs when designing such interventions
Read the Original
This page is a summary of: Using a User Centered Design Approach to Design Mindfulness Conversational Agent for Persons with Dementia and their Caregivers, September 2022, ACM (Association for Computing Machinery),
DOI: 10.1145/3544793.3563398.
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