What is it about?
Nursing is plagued by incivility, and it is deeply embedded in the culture of the profession. Oppressed group behaviour is evident in the culture of nursing, and although we have moved on from oppression, we have not adjusted our culture accordingly. It is suggested that by clinical leaders using a congruent leadership approach, a change in culture is possible.
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Why is it important?
The importance of attracting nurses or keeping nurses in the profession is paramount. It is expected that we will have a worldwide nursing workforce shortage, coupled with an ageing society and an increase in chronic diseases. This paper offers practical and easy to achieve suggestions for addressing the issue of incivility in the workplace, with enough flexibility to make it tailored to any workplace.
Perspectives
This paper was written from a desire to change the culture of nursing that is not favourable. Like a cancer, I believe that incivility in nursing is eating the profession away slowly from the inside, at a time where the role of nurses are more important than ever. I truly hope that the reader can walk away after having read the paper, inspired to be that one person that can start the process of no longer turning the other cheek to incivility. Together, we can make a difference.
Ms Belinda G Mikaelian
John Hunter Hospital
Read the Original
This page is a summary of: Incivility in nursing: from roots to repair, Journal of Nursing Management, May 2016, Wiley,
DOI: 10.1111/jonm.12403.
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