What is it about?

This work describes the use case of an Italian​ telecommunications operator that has adopted a semantic annotator (aka TellMeFirst) to add value to its mobile services.

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Why is it important?

It is relevant for academics​ and practitioner to know the experiences of the use of semantic technologies in a telecommunications operator.

Perspectives

We plan to improve TellMe- First’s functionalities by introducing a linked- data-based concept recommender that can suggest similar concepts related to those originall​y extracted in the initial semantic annotation process. This improvement will enable a whole new scenario of multidomain recommendations. Additionally, as we mentioned, efforts are underway to adapt TellMeFirst’s operation with knowledge bases beyond DBpedia.

PhD Cristhian Figueroa
Politecnico di Torino

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This page is a summary of: Semantic Annotation and Classification in Practice, IT Professional, March 2015, Institute of Electrical & Electronics Engineers (IEEE),
DOI: 10.1109/mitp.2015.29.
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