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Overtourism is a concern for residents of tourism destinations who become irritated by unsustainable tourism impacts on community resources and their QOL. This paper suggested a conceptual model to address destination management’s ability to manage unsustainable overtourism. The proposed model adds to the conceptual knowledge of tourism and may be useful for (sustainable) destination managers to monitor the existence and causes of overtourism and may help to focus efforts to manage the causes of overtourism irritation and improve residents’ QOL.

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This page is a summary of: Can overtourism be managed? Destination management factors affecting residents’ irritation and quality of life, Tourism Review, April 2021, Emerald,
DOI: 10.1108/tr-04-2020-0186.
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