Mental health service users’ lived experiences of recovery-oriented services: a scoping review

What is it about?

This the first review to systematically synthesis consumers perspectives on the extent to which service providers are achieving the goal of implementing recovery orientated practice into their service provision. Service users need relevant information in a timely manner to participate in decision-making regarding their treatment and care. This review found that either no information was provided to the service users or it was provided in a limited and fragmented manner. This review also found inpatients reported limited opportunities to have meaningful participation in decision-making about their care. These findings have important social implications- as greater consumer engagement in the design and delivery of mental heath services will increase community trust in the care provided. This in turn has the potential to facilitate greater community engagement in preventative mental health care. Despite important policy changes - the findings of this review demonstrates that more work is needed to truly operationalise and translate these principles into practice.

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