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The study examines the use of business intelligence and business analytics in the public sector to improve performance management. Knowledgeable top management are critical to maximizing effectiveness, but outside expertise is often a necessary addition.

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This page is a summary of: Leveraging business intelligence systems to enhance management control and business process performance in the public sector, Meditari Accountancy Research, November 2021, Emerald,
DOI: 10.1108/medar-04-2021-1287.
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