What is it about?
The authors describe the application of an organizational agility maturity model, developed by Wendler, to the information technology services division at Griffith University (Australia).
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Why is it important?
It is very challenging to find an agility maturity model which can be applied to whole-of-organization (rather than just sections or team), let alone in the higher education sector. This case study demonstrates how Wendler's model can be adapted not only to this sector but also used applied to both managers and general staff (employees).
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This page is a summary of: Applying an organisational agility maturity model, Journal of Organizational Change Management, July 2018, Emerald,
DOI: 10.1108/jocm-10-2017-0398.
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