What is it about?

An investigation of the effects of the adoption of the balanced scorecard (BSC) in the non-western context indicates that the BSC indicators are effective tools to evaluate and reflect on corporate performance.

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Why is it important?

This study is one of the first attempts to explore the status of the corporate PM systems in a non-western context using a BSC technique created and typically applied in the western world. In addition, this study is considered a valuable attempt at exploring the effects of the adoption of this technique on an organization’s performance.

Perspectives

The results indicate that the BSC indicators are effective tools to evaluate and reflect on corporate performance. The concept of the BSC is considered good practice in the UAE and the KSA. Because of the concept’s compatibility with the local culture and business practices, it can be used to balance shareholder and stakeholder demands.

Dr Fauzia Jabeen
Abu Dhabi University

Read the Original

This page is a summary of: Exploring the status and effects of balanced scorecard adoption in the non-western context, The Journal of Management Development, September 2017, Emerald,
DOI: 10.1108/jmd-05-2016-0077.
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