What is it about?

The purpose of this paper is to investigate the implementation of digital transformation in small and medium-sized enterprises in Vietnam.

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Why is it important?

Most studies of Vietnamese companies focus on intensive manufacturing and membership in supply chains. Few studies consider the emergent service and technology sector. Means of overcoming problems with implementing digital transformation in Vietnamese SMEs are provided.

Perspectives

This study aimed to explore the challenges facing the leadership of SMEs in Vietnam when pursuing DT initiatives. SME business leaders have to deal with multi-tasking roles and the scarcity of resources. It is vital to go forward with a more data-driven decision-making process, new ways of communication and new business models. In addition, these leaders need to understand where they are and what hurdles and pitfalls confront them in order to have the right strategy in place

Dr. Thinh Gia Hoang
Western Sydney University

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This page is a summary of: Digital transformation in Vietnamese SMEs: managerial implications, Journal of Internet and Digital Economics, May 2023, Emerald,
DOI: 10.1108/jide-09-2022-0018.
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