What is it about?
The paper reports on research which examined a range of methods whereby the quality standards of hospital care were established and tracked.
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Why is it important?
Important because of both the experience of care could be improved by these means and because it could also make hospitals more cost-effective at the same time.
Perspectives
The variation in practice was surprising.
Professor John Storey
The Open University
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This page is a summary of: Factors affecting the adoption of quality assurance technologies in healthcare, Journal of Health Organization and Management, August 2013, Emerald,
DOI: 10.1108/jhom-12-2011-0138.
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