What is it about?

While the person-centred care as an approach is well articulated in health policies, there is still no definitive measure or approach to embedding it into operational services. Given the introduction of the nurse navigator program to lead a person-centred care, the review of the recent policies was undertaken to understand how they support this initiative. Three themes emerged in the policy analysis that we conducted: the patient versus the government; health care delivery versus the political agenda; health care organisational processes versus the patient. Complex funding structures and competing priorities of the governments and the health organisations carry the risk that person-centred care as an approach gets lost in translation.

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This page is a summary of: Person-centred rhetoric in chronic care: a review of health policies, Journal of Health Organization and Management, February 2020, Emerald,
DOI: 10.1108/jhom-04-2019-0078.
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