What is it about?

This study tests the association between the emotional intelligence of health workers and job performance, but it is the first to consider training, education, tenure and gender as potential confounders in this relationship

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Why is it important?

It indicates the unique impact of emotional intelligence on health workers performance and proves that training can be used to advance EI over time

Perspectives

Emotional intelligence is malleable and can therefore increase over time, especially with training

Nestor Asiamah
University of Hong Kong

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This page is a summary of: The nexus between health workers’ emotional intelligence and job performance, Journal of Global Responsibility, May 2017, Emerald,
DOI: 10.1108/jgr-08-2016-0024.
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