What is it about?
The purpose of this paper is to empirically investigate the effects of knowledge management (KM) enablers on KM processes in research universities and testing the direct relation between KM processes and OP. This study also proposes to examine the mediating role of intellectual capital (IC) and innovation in the relationship between KM processes and performance of universities.
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Why is it important?
Findings of this study reinforce the corporate experience of KM and suggest how administrators of research universities and higher educational institutions can promote innovation and IC, which in turn enhance OP.
Perspectives
Writing this article was a great pleasure as it has principal author along with author co-authors with whom I have had long standing collaborations.
Dr. Umar Farooq Sahibzada
Northwestern Polytechnical University
Read the Original
This page is a summary of: From knowledge management to organizational performance, Journal of Enterprise Information Management, February 2019, Emerald,
DOI: 10.1108/jeim-04-2018-0083.
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