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When organizations document their current and future processes and ICT state, and create a plan to transition from the current state to the future state, it creates opportunities to create value. We show for the first time the role these documents play in value creation.

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This page is a summary of: An integrative model of enterprise architecture value: a grounded theory study to position its artifacts, Journal of Enterprise Information Management, April 2024, Emerald,
DOI: 10.1108/jeim-03-2023-0128.
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