What is it about?
Lately there's been talk of "information experience," so I set out to explore what that means and how that connects to discussions about "information behavior." Information experience looks at the moment of engaging with a piece of information, and information behavior has traditionally looked at what comes before that (and, to a lesser extent, after). How can these connect? And what philosophical grounding is there for a focus on experience?
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Why is it important?
"Information experience" is becoming something of a hot topic. But I am seeing the beginning of a siloing off: On one hand, you have the experience people, and on the other hand you have the information people. It's important to me to show how these conversations relate to each other. That's what I try to do here, and in an unconventional way (as a paper in the form of an informal dialogue).
Perspectives
This paper is particularly important to me because my research is primarily phenomenological: I look at the meaningfulness of information from the perspective of lived human experience. Like it or not, our lives involve emotions, intuitions, hopes, etc., etc., that frameworks of "knowledge" have not readily recognized. I have been grasping for a way to show how these "soft" ways of knowing interface with the "hard" ways of knowing in a way that makes sense within the tradition of information science. In this paper I propose a framework for thinking about this: Basically, I say that we have these multiple forms of knowledge that come together in understanding.
Dr Tim Gorichanaz
Drexel University
Read the Original
This page is a summary of: Information and experience, a dialogue, Journal of Documentation, May 2017, Emerald,
DOI: 10.1108/jd-09-2016-0114.
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