Typology of FM and CREM interventions

What is it about?

This paper presents an empirical based typology of Facilities Management (FM) and Corporate Real Estate Management (CREM) interventions that can add value to the core business of organisations and possibly the wider society. The typology is explained, elaborated and discussed with the aim to reach a deeper understanding of Value Adding Management in the context of FM and CREM.

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Why is it important?

The typology is the first to provide a classification of FM and CREM interventions. By integrating findings from interviews and case studies this typology contributes to a better understanding and practicing of Value Adding Management. The typology consists of six types of interventions, some mainly product related, some mainly process related and some that can be both. Each type is underpinned by examples from a case company and from interviews.