What is it about?
This paper demonstrated the scope of social media marketing and its application in the real world . Real world experience was quoted to demystify the hurdles of implementation. It validated the actions in SMM is applicable to all areas for business, Service Organisations, Government, and NGOs.
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Why is it important?
The paper is simple to read, support with ample research and real world example. I also made use the personal experience in building up the SMM of the Rotary District 3450 to support the research findings and the implications We won the Emerald Literati Network Awards for Excellence 2016.
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This page is a summary of: Social media models, technologies, and applications, Industrial Management, June 2015, Emerald,
DOI: 10.1108/imds-03-2015-0075.
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