What is it about?
The papers explores and describes how research on quality management (QM) has evolved over 25 years.
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Why is it important?
The study identifies six central, perpetual themes of QM research as well as historical surges and shifts in research focus. Thereby the study brings new perspectives on the evolution of QM which might aid researchers as well as practitioners to position and comprehend their efforts from fresh dimensions, be they academic or applied.
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This page is a summary of: 25 years of quality management research – outlines and trends, International Journal of Quality & Reliability Management, January 2018, Emerald,
DOI: 10.1108/ijqrm-01-2017-0013.
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