What is it about?
Sound leadership, such as ethical leadership, does not only influence organizational performance; it also, and positively so, affects the organizational culture and CSR, which are indicators of organizational success and explanatory of quality performance.
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Why is it important?
This research paper is the first to analyze ethical leadership in the context of the service sector in Jordan and highlight its influence on organizational culture, CSR and ultimately organizational performance. Moreover, it examined the mediating effects of organizational culture and CSR between ethical leadership and organizational performance. The findings of this study are a guide for managers and owners of service companies who are aiming to enhance organizational performance. If they follow the ethical leadership approach and emphasize CSR initiatives and organizational culture, they can attain, and naturally so, the maximum level of organizational performance.
Perspectives
To the best of the authors’ knowledge, this research paper is the first to analyze ethical leadership in the context of the service sector in Jordan and highlight its influence on organizational culture, CSR and ultimately organizational performance. Moreover, it examined the mediating effects of organizational culture and CSR between ethical leadership and organizational performance.
Professor Wafa Awni Alkhadra
American University of Madaba
Read the Original
This page is a summary of: Relationship of ethical leadership, organizational culture, corporate social responsibility and organizational performance: a test of two mediation models, International Journal of Ethics and Systems, August 2022, Emerald,
DOI: 10.1108/ijoes-05-2022-0092.
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