What is it about?
This study aims to improve productivity and customer satisfaction through lean manufacturing for metals and engineering industries. Its aims also to understand the concept of lean manufacturing, various tools and techniques of lean, lean implementation benefits and barrier toward its implementation.
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Why is it important?
Lean thinking is one of the methods that can bring productivity and customer’s demand improvement for manufacturing and service giving industries. To arrive at the lean thinking productivity improvement and customer satisfaction of the sector (MEIs), intensive literature review and secondary data investigation were conducted
Perspectives
The gaps that have not been identified by other researchers were clearly discussed, and on the basis of the gaps, a new conceptual model was developed. This is useful to basic metals and engineering industries in overcoming resource-limitation problems by eliminating wastes.
Dr Kassu Jilcha Sileyew
Addis Ababa University
Read the Original
This page is a summary of: Lean manufacturing as a vehicle for improving productivity and customer satisfaction, International Journal of Lean Six Sigma, October 2018, Emerald,
DOI: 10.1108/ijlss-06-2017-0063.
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