The Role of Global Identity in Reducing Relational Conflict in Multicultural Distributed Teams

What is it about?

This study explores the effect of global identity on relational conflict in distributed multicultural teams, demonstrating that global identity leads to higher perceived proximity and the proximity lowers relational conflict levels under low, rather than high, team interdependence.

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Why is it important?

This study advances multicultural distributed team research by highlighting the role of global identity in reducing relational conflict, identifying the mediation mechanism of perceived proximity, and the boundary conditions of team interdependence levels under which this attenuation effect prevails. The findings presented here can help practitioners in global organizations to defuse relational conflicts in multicultural distributed teams by embracing a global cultural approach and relying on shared global identity in team building.