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Managers may reinforce the perceived value of low price sensitivity and low customer experience. These customers learn about companies’ prices compared with higher price-sensitive customers and higher customer experience that already perceived value.
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This page is a summary of: Prost with craft beer! Do customer experience and price sensitivity affect product price image, perceived value and repurchase intention?, British Food Journal, November 2022, Emerald,
DOI: 10.1108/bfj-05-2022-0456.
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