Differential effects of competency due to BPO and KPO industry differences in ITES sector in Sri Lanka

Vathsala Wickramasinghe, Saman Kumara
  • Career Development International, May 2009, Emerald
  • DOI: 10.1108/13620430910950764

A comparison of competencies required by BPO and KPO

What is it about?

Compare important competencies for business process outsourcing industry and knowledge process outsourcing industry.

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The following have contributed to this page: Vathsala Wickramasinghe