What is it about?
Public sector organizations outsource and procure software from commercial providers. We show challenges and tensions in relations between providers and small, rural municipalities and how the municipalities despite relative autonomy can experience powerlessness.
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Photo by Daiwei Lu on Unsplash
Why is it important?
The public sector invests heavily in software, and the relationships between public buyers and commercial vendors significantly influence these investments.
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This page is a summary of: Digital transformation in local government – unpacking challenges in buyer-provider relations, Transforming Government People Process and Policy, October 2025, Emerald,
DOI: 10.1108/tg-06-2025-0180.
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