What is it about?
This study examines the impact of using work-related information and communication technology (ICT) during off-job hours on employees' emotional exhaustion and elucidates the role of psychological detachment (PD) and positive work reflection (PWR). Additionally, it investigates the influence of remote work frequency on this relationship. Structural equation modeling was conducted using a three-wave online survey with 507 full-time employees. The findings reveal that work-related ICT use during off-job hours inhibits PD and encourages PWR, exacerbating emotional exhaustion. Furthermore, remote work frequency promotes boundary crossing and moderates the relationship between PWR and emotional exhaustion. This study contributes to the literature by highlighting the complex interplay between boundary crossing, coping strategies, and emotional exhaustion in remote work. It underscores the importance of fostering PD and minimizing boundary crossing to promote employees' well-being in increasingly flexible work environments.
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Why is it important?
This study addresses the critical issue of how work-related information and communication technology (ICT) usage during off-job hours impacts employees' emotional exhaustion. As remote work becomes more prevalent, understanding the dynamics of psychological detachment (PD) and positive work reflection (PWR) becomes essential. The research highlights the complex interplay between boundary crossing, coping strategies, and emotional exhaustion. The findings are crucial as they emphasize the need for organizational interventions that promote PD and minimize boundary crossing to enhance employee well-being. This study provides valuable insights into managing the challenges of flexible work environments, ensuring that employees can maintain a healthy work-life balance.
Perspectives
Writing this article was a deeply rewarding experience as it allowed me to explore the intricate relationships between remote work, technology use, and employee well-being. Collaborating with colleagues who share a passion for improving workplace health has been incredibly inspiring. I hope this research sheds light on the significant impact of boundary crossing and the critical need for psychological detachment in our increasingly flexible work environments. My aspiration is that this article will spark further discussions and research on developing effective organizational strategies that support employees in achieving a healthy work-life balance, ultimately enhancing their overall well-being and productivity. More than anything, I hope readers find this study insightful and applicable to real-world organizational settings, encouraging positive changes in how we approach remote work and technology use.
Shohei Hayashi
Read the Original
This page is a summary of: From home to office: dynamics of remote work frequency, boundary crossing and employee well-being, International Journal of Workplace Health Management, May 2024, Emerald,
DOI: 10.1108/ijwhm-01-2024-0017.
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