What is it about?
Important factors in team processes, that increase the chance for them to develop various types of service innovations. When all the favorable factors are present, a 'team-state' emerges : team learning capability.
Featured Image
Photo by Helena Lopes on Unsplash
Why is it important?
The empirical study defines a valid measure of the team-state, provides industry specific insigth, reveals micro-processes in exploitive and exlorative learning. In addition, it is able to show a link with service innovation, which provides important focus areas for Project managers/ leaders in Project-based/ knowledge based organizations.
Read the Original
This page is a summary of: Team learning capability – an instrument for innovation ambidexterity?, International Journal of Quality and Service Sciences, November 2019, Emerald,
DOI: 10.1108/ijqss-02-2019-0026.
You can read the full text:
Contributors
The following have contributed to this page
