What is it about?
The COVID-19 crisis uncovers weaknesses and shortcomings in healthcare systems around the world. Focusing on the Netherlands we evaluate the role of Lean Six Sigma, which has been a common method for improvement in healthcare operations for about two decades.
Featured Image
Photo by Tim Cooper on Unsplash
Why is it important?
Process improvement in healthcare has had a tendency to cut capacity and flexibility which are needed to deal with excessive demand shocks, such as during a pandemic. The main reason for this failure seems to be an overly strong focus on cost reduction instigated by Lean Six Sigma during stable times.
Perspectives
Read the Original
This page is a summary of: A reconsideration of Lean Six Sigma in healthcare after the COVID-19 crisis, International Journal of Lean Six Sigma, July 2021, Emerald,
DOI: 10.1108/ijlss-01-2021-0013.
You can read the full text:
Contributors
The following have contributed to this page