What is it about?
Degree apprenticeships promise to combine academic learning with workplace relevance, but assessment-feedback often fails to deliver on that promise. Apprentices often complain that feedback on their assignments is late, inconsistent, and not useful for workplace skills. A new approach delivered through VLE, was tested that links assessment-feedback directly to the Knowledge, Skills and Behaviours (KSBs) and needs of apprentices. Using mixed methods, findings indicate that this structured approach improves timeliness, clarity, and developmental value of assessment feedback—raising apprentice satisfaction and institutional performance well above national benchmarks. After introducing this intervention, apprentices reported clearer, more actionable assessment-feedback that helped them improve both academically and on the job.
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Why is it important?
How Did the Research Lead to Impact? The research translated theoretical framework into direct institutional action. By employing Pawson and Tilley’s realist Context-Mechanism-Outcome (CMO) evaluation framework, the research did not merely observe a problem; it built and tested a distinct technical and pedagogical solution. It embedded professional Knowledge, Skills, and Behaviours (KSBs) directly into digital assessment designs within a Virtual Learning Environment (VLE). This established a direct, transparent pipeline connecting routine university grading with operational workplace competency. Who Benefitted and How? 1. Apprentices: Gained an amplified, equitable platform ("apprentice voice") and received timely, transparent, and developmental feedback that they could immediately execute in their day-to-day job roles. 2. Higher Education Providers (HEIs): Discovered a concrete methodology to clear critical compliance hurdles. University leaders and quality assurance teams gained a scalable operational model to boost learner retention and satisfaction metrics. 3. Employers: Benefitted from highly targeted, workforce-ready employees whose university training directly mirrored practical corporate expectations. What Changed as a Result? 1. The research transformed assessment practices from a siloed academic exercise into a strategic operational mechanism. It effectively: Resolved the tripartite tension between academic rigor, apprentice satisfaction, and workplace relevance of business degree apprenticeships. 2. It overhauled institutional data collection, shifting from passive tracking to an ethical, continuous improvement model powered by ethically compliant pre-existing institutional naturally-occurring records. 3. It directly addressed a prominent national systemic gap flagged by Ofsted regarding the lack of meaningful, workplace-relevant feedback in vocational HE pathways. What Evidence Demonstrates the Impact? The study's impact is verified through a robust mixed-methods dataset: 1. Regulatory Compliance: Tangible proof of the mechanism serving as an active audit lever to satisfy national requirements under the Apprentice Accountability Framework (AAF). 2. Institutional Data: Documented, measurable gains in internal institutional Key Performance Indicators (KPIs) and apprentice satisfaction data.
Perspectives
I am particularly pleased that this publication coincides with the UK government's recent focus on degree apprenticeships, skills development, and employer-engaged higher education. https://www.gov.uk/government/news/10000-more-apprentices-as-government-slashes-red-tape-to-boost-growth Beyond its institutional context, I believe the paper offers immediate sector-wide value by demonstrating how existing technologies and data can be leveraged to enhance apprentice experience, quality assurance, and educational outcomes. The study provides a practical and scalable example of how universities can respond to policy priorities while maintaining a strong focus on the apprentice voice and evidence-based enhancement.
Lekha Bodhe
Lancaster University
Read the Original
This page is a summary of: Apprentice voice in assessments: a case of realist evaluation of feedback-innovation in business degree apprenticeships, Higher Education Skills and Work-based Learning, August 2026, Emerald,
DOI: 10.1108/heswbl-07-2025-0310.
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