What is it about?
Given that interpersonal conflict can lead to workplace stress, serious repercussions for construction organisations can occur including lowering of productivity, sick leave, and staff turnover if interpersonal conflict is not managed correctly. Furthermore, the frequency of interpersonal conflict found in this study is not reflected in the wider construction research literature. It appears that interpersonal conflict is a nested, standalone phenomenon in a family of challenging workplace behaviours and needs to be reassessed to reflect its actual role and importance. The inability to report workplace stress found in this study exacerbates the issue causing mistrust and frustration, this salient finding does not seem to be commonplace in the wider literature.
Featured Image
Photo by Scott Blake on Unsplash
Why is it important?
This study notes that the prevalence of interpersonal conflict among construction managers seems far more commonplace than previously noted in other studies.
Perspectives
Workplace stress in the construction industry has a well-researched literature. However, the recognition of interpersonal conflict as a cause of workplace stress within construction settings is less well-known. This study is an initial scoping study to explore this phenomenon, and it hopes to explore interpersonal conflict as a workplace stressor within construction in Ireland.
Dr. Patrick John Bruce
Technological University Dublin
Read the Original
This page is a summary of: The role of interpersonal conflict as a cause of work-related stress in construction managers in Ireland, Construction Innovation, July 2024, Emerald,
DOI: 10.1108/ci-06-2023-0147.
You can read the full text:
Contributors
The following have contributed to this page
